Important Notice

These Terms & Conditions constitute a legally binding agreement between you and 99jitu. By accessing our website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must not use our services.

Age Restriction: You must be at least 21 years of age and a legal resident of Indonesia to use 99jitu. Online gambling is restricted in certain jurisdictions—it is your responsibility to ensure that your use of our services complies with local laws.

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

  • "99jitu," "we," "us," "our" refers to the 99jitu online gaming platform, its operators, and affiliated entities.
  • "User," "you," "your," "player," "member" refers to any individual who accesses, registers with, or uses the 99jitu platform and its services.
  • "Account" refers to the registered user profile created on the 99jitu platform, containing personal information, transaction history, and gaming activity.
  • "Services" refers to all gaming products, betting markets, casino games, live dealer tables, slots, sports betting, and related features offered on the 99jitu platform.
  • "Real Money" refers to actual currency deposited by the user, denominated in Indonesian Rupiah (IDR/Rp), used for wagering on games and betting markets.
  • "Bonus Funds" refers to promotional credits awarded to users through welcome bonuses, deposit bonuses, free spins, cashback, or other promotional offers, subject to specific wagering requirements.
  • "Wagering Requirement" refers to the number of times bonus funds or winnings from bonus funds must be wagered before they can be withdrawn as real money.
  • "KYC" (Know Your Customer) refers to the identity verification process requiring users to submit government-issued identification, proof of address, and selfie verification.
  • "Terms," "Agreement" refers to these Terms & Conditions, along with our Privacy Policy and Responsible Gaming Policy, which collectively govern your use of 99jitu services.

2. Eligibility Requirements

To create an account and use 99jitu services, you must meet the following eligibility criteria:

2.1 Age Requirement

You must be at least 21 years of age as of the date of registration. We reserve the right to request proof of age at any time. Providing false information regarding your age will result in immediate account closure and forfeiture of all funds.

2.2 Legal Residency

You must be a legal resident of Indonesia with a valid Indonesian address. You must not access or use our services from any jurisdiction where online gambling is prohibited by law. It is your sole responsibility to ensure that your use of 99jitu complies with applicable local, regional, and national laws.

2.3 Mental Capacity

You must have the legal mental capacity to enter into a binding contract. You must not be under any legal restriction that prevents you from entering into contracts or participating in gambling activities.

2.4 Single Account Policy

Each user is permitted to maintain only one active account on 99jitu. Creating multiple accounts, using false identities, or allowing third parties to use your account is strictly prohibited. Duplicate accounts will be closed and any winnings voided.

2.5 Self-Exclusion Status

You must not be currently enrolled in a self-exclusion program with 99jitu or any other gambling operator. If you have previously self-excluded, you may not create a new account until the self-exclusion period has expired.

2.6 Financial Capacity

You must use only funds that belong to you and that you can afford to lose. You must not deposit funds obtained through illegal activities, borrowed funds you cannot repay, or money designated for essential expenses such as rent, utilities, or debt payments.

3. Account Registration and Security

3.1 Registration Process

To create an account, you must provide accurate, current, and complete information including your full legal name (as it appears on your government-issued ID), date of birth, mobile phone number or email address, residential address in Indonesia, and a secure password. All information provided must be truthful and verifiable.

3.2 Account Verification (KYC)

99jitu is required by law and licensing regulations to verify the identity of all users. You agree to complete the KYC process by submitting clear, legible copies or photos of: (a) a valid government-issued photo ID (KTP or passport), (b) proof of address dated within the last 3 months (utility bill, bank statement, or government correspondence), and (c) a selfie holding your ID next to your face with the current date written on paper. We may request additional documentation if needed. Failure to complete KYC verification within 30 days of account creation may result in account suspension and inability to withdraw funds.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. You agree to notify us immediately if you suspect unauthorized access to your account. 99jitu is not liable for any losses resulting from unauthorized use of your account if you have failed to maintain adequate security measures.

3.4 Two-Factor Authentication

We strongly recommend enabling two-factor authentication (2FA) on your account for enhanced security. While optional, 2FA provides an additional layer of protection against unauthorized access. You acknowledge that failure to enable 2FA may increase your account's vulnerability to security breaches.

3.5 Account Information Updates

You must keep your account information current and accurate at all times. If your contact details, address, or other personal information changes, you must update your account settings immediately. We are not responsible for failed communications or missed important notices if you have provided outdated contact information.

4. Deposits, Withdrawals, and Financial Transactions

4.1 Accepted Payment Methods

99jitu accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits must be made from accounts registered in your own name. Third-party deposits are strictly prohibited and will be returned.

4.2 Minimum and Maximum Limits

The minimum deposit amount is Rp 10,000. There is no maximum deposit limit, though unusually large transactions may require additional verification for anti-money laundering compliance. The minimum withdrawal amount is Rp 50,000. Withdrawal limits may vary based on your account verification status and VIP tier, with standard accounts permitted to withdraw up to Rp 100,000,000 per day.

4.3 Processing Times

Deposits are processed instantly and credited to your account immediately upon confirmation. Withdrawal requests are typically processed within 3-5 minutes during business hours (9:00 WIB - 22:00 WIB, daily). First-time withdrawals may take up to 24 hours while we complete KYC verification. Outside business hours or during technical maintenance, processing may take longer.

4.4 Transaction Fees

99jitu does not charge any fees for deposits or withdrawals. However, your bank or e-wallet provider may impose their own transaction fees, which are beyond our control. Currency conversion fees may apply if your payment method uses a different currency than Indonesian Rupiah.

4.5 Anti-Money Laundering (AML) Policy

In accordance with international AML regulations, you must wager deposited funds at least once before requesting a withdrawal (a 1x rollover requirement applies to all deposits). This prevents the platform from being used for money laundering or other illicit financial activities. We reserve the right to conduct enhanced due diligence on any suspicious transactions or activity patterns.

4.6 Withdrawal to Original Source

Withdrawals must be made to the same payment method used for deposits whenever possible. If you deposited via BCA, your withdrawals must go to your registered BCA account. This policy prevents fraud and money laundering. Exceptions may be granted in special circumstances upon verification and approval by our compliance team.

4.7 Dormant Account Fees

Accounts with positive balances that remain inactive (no logins, deposits, or wagers) for more than 12 consecutive months may be subject to a monthly dormancy fee of Rp 50,000 or 5% of the remaining balance, whichever is less, to cover account maintenance costs. We will notify you via email before applying any dormancy fees.

5. Bonuses, Promotions, and Wagering Requirements

5.1 Bonus Eligibility

Promotional offers, including welcome bonuses, deposit bonuses, free spins, and cashback, are available to eligible users at 99jitu's sole discretion. We reserve the right to exclude users from promotions or cancel bonuses if we suspect abuse, fraud, or violation of bonus terms. Only one bonus per user, household, IP address, device, or payment method is permitted unless otherwise stated.

5.2 Wagering Requirements

All bonus funds are subject to wagering requirements before withdrawal. The standard wagering requirement is 8x the bonus amount unless otherwise specified in the promotion terms. For example, a Rp 1,000,000 bonus requires Rp 8,000,000 in total wagers before bonus winnings can be withdrawn. Different games contribute different percentages toward clearing wagering requirements: slots contribute 100%, table games (blackjack, roulette, baccarat) contribute 10%, and live dealer games contribute 10%. Sports bets contribute 100% only for bets with odds of 1.75 or higher.

5.3 Maximum Bet with Bonus Funds

While playing with active bonus funds, the maximum bet per game round, spin, or sports bet is Rp 25,000 unless otherwise stated. Exceeding this limit may void your bonus and any winnings derived from it. This rule prevents bonus abuse through high-variance betting strategies.

5.4 Bonus Expiration

All bonuses expire 30 days after being credited to your account unless otherwise stated. If wagering requirements are not met within the expiration period, the bonus and any associated winnings will be forfeited. The expiration timer begins from the moment the bonus is added to your account.

5.5 Withdrawal Before Meeting Requirements

If you request a withdrawal before completing wagering requirements, all bonus funds and winnings derived from those bonus funds will be forfeited. Only your original deposited funds and any winnings generated from real money (non-bonus) play will be available for withdrawal.

5.6 Promotion Abuse

99jitu employs sophisticated fraud detection systems to identify bonus abuse patterns, including but not limited to: creating multiple accounts to claim the same bonus repeatedly, colluding with other players, exploiting software bugs or errors, low-risk betting strategies designed solely to clear wagering requirements (e.g., betting both red and black on roulette), and any other activity deemed abusive in our sole judgment. Users found abusing promotions will have all bonuses and winnings voided, accounts suspended or closed, and may be permanently banned from future promotions.

6. Gaming Rules and Fair Play

6.1 Random Number Generator (RNG)

All casino games, slots, and RNG-based table games on 99jitu use certified Random Number Generator technology that has been independently tested and audited by accredited third-party laboratories. RNG ensures that game outcomes are fair, random, and cannot be manipulated by the operator or players. RNG certificates are available upon request.

6.2 Return to Player (RTP)

Every game on our platform displays its theoretical Return to Player (RTP) percentage, which represents the expected long-term payout to players. For example, a slot with 96% RTP will theoretically return Rp 96 for every Rp 100 wagered over millions of spins. Actual results will vary in the short term due to variance and randomness. RTP is calculated over hundreds of thousands of game rounds and does not guarantee individual session results.

6.3 Sports Betting Rules

All sports bets are subject to the official rules of the respective sport and 99jitu's specific betting rules published on our sportsbook pages. Bets are settled based on the official result announced by the governing sports authority. If a match is postponed, abandoned, or canceled, bets may be voided or carried over depending on the circumstances. Dead heat rules, void rules, and settlement procedures for specific bet types (e.g., mix parlay, voor bola Asian handicap) are detailed in our sportsbook rules section.

6.4 Live Dealer Games

Live dealer games are broadcast in real-time from professional gaming studios. Game outcomes are determined by physical game equipment (cards, dice, wheels) operated by human dealers. In the event of a technical disconnection during a live dealer game round, the hand or round will be completed by the dealer, and the outcome will be settled according to the actions taken before disconnection. Your bet remains valid and will be settled based on the final result.

6.5 Malfunction Voids All Pays and Plays

In the rare event of a software malfunction, hardware failure, communication error, or game bug that affects the outcome of a game, the affected game round and all associated bets are void. Stake amounts will be refunded to your account. 99jitu is not liable for any losses resulting from technical malfunctions beyond our reasonable control.

6.6 Maximum Winnings

Certain games or promotions may be subject to maximum win limits as specified in the game rules or promotion terms. Any winnings exceeding the stated maximum will be forfeited. Standard slots and casino games have no maximum win limits, but progressive jackpot wins are paid according to the jackpot pool balance at the time of winning.

7. Prohibited Activities and Conduct

The following activities are strictly prohibited and will result in immediate account suspension or closure, forfeiture of funds, and potential legal action:

  • Fraudulent Activity: Providing false information during registration, using stolen or forged identification documents, using payment methods that do not belong to you, or engaging in any form of identity fraud.
  • Multiple Accounts: Creating more than one account to claim bonuses multiple times, circumvent betting limits, or manipulate game outcomes.
  • Collusion: Coordinating with other players in poker rooms, live dealer games, or sports betting to gain an unfair advantage over the house or other players.
  • Arbitrage Betting: Exploiting odds discrepancies between different operators or using automated software to place risk-free arbitrage bets.
  • Bonus Abuse: Systematically exploiting bonuses through low-risk betting strategies, creating multiple accounts, or violating bonus terms to extract value without genuine gaming activity.
  • Chargebacks: Disputing legitimate deposits or attempting to reverse transactions after using funds to gamble. Unjustified chargebacks will result in account closure and potential legal action to recover funds.
  • Money Laundering: Depositing funds and immediately withdrawing them without significant wagering activity, using 99jitu to transfer funds between parties, or engaging in any transaction pattern consistent with money laundering.
  • Automated Play: Using bots, scripts, automated software, or any third-party tools to place bets or play games on your behalf. All gameplay must be manual and initiated by the account holder.
  • System Exploitation: Attempting to exploit software bugs, glitches, or vulnerabilities in our platform, games, or payment systems for financial gain.
  • Underage Gambling: Allowing anyone under 21 years of age to access or use your account.
  • Offensive Conduct: Using abusive, threatening, or offensive language toward customer support staff or other players; harassing other users; or engaging in discriminatory behavior.

8. Limitation of Liability and Disclaimers

8.1 Service Availability

While we strive to provide uninterrupted service, 99jitu does not guarantee that the platform will be available at all times. We may temporarily suspend services for maintenance, updates, security upgrades, or due to circumstances beyond our control (internet outages, server failures, natural disasters, government actions). We are not liable for any losses resulting from service interruptions.

8.2 Third-Party Content

Games and content provided by third-party suppliers (Pragmatic Play, Evolution Gaming, NetEng, Microgaming, etc.) are the responsibility of those providers. 99jitu acts as a platform facilitating access to these games but does not control their operation, fairness, or outcomes. We are not liable for issues arising from third-party game malfunctions, errors, or disputes.

8.3 Indirect and Consequential Damages

To the maximum extent permitted by law, 99jitu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or business disruption arising from your use or inability to use our services.

8.4 Maximum Liability Cap

In no event shall 99jitu's total aggregate liability to you for all claims arising from or related to your use of our services exceed the amount of deposits made by you to your account during the 90 days immediately preceding the event giving rise to liability.

8.5 Gambling Risks

You acknowledge and accept that gambling involves financial risk and that you may lose money. 99jitu provides entertainment services and is not responsible for gambling losses incurred by users. You should only gamble with money you can afford to lose and should never chase losses or gamble beyond your means.

9. Account Termination and Suspension

9.1 User-Initiated Closure

You may close your account at any time by contacting customer support. Upon account closure, any remaining balance (excluding active bonus funds) will be returned to you via your registered withdrawal method after all pending wagers are settled. Account closure is irreversible and you may not reopen the same account.

9.2 Operator-Initiated Suspension or Closure

99jitu reserves the right to suspend or permanently close your account at any time, with or without notice, if: (a) you violate any provision of these Terms & Conditions; (b) you engage in prohibited activities or fraudulent conduct; (c) we suspect bonus abuse or collusion; (d) you fail to complete KYC verification within the required timeframe; (e) you become subject to self-exclusion or responsible gambling restrictions; (f) required by law or regulatory authorities; or (g) for any other reason at our sole discretion.

9.3 Funds Upon Termination

If your account is closed due to violation of these terms, we reserve the right to void any pending bets, confiscate bonus funds and associated winnings, and withhold or refund your deposited funds (minus any amounts owed to 99jitu) at our discretion. If your account is closed for reasons not involving breach of terms, your legitimate balance will be returned to you.

9.4 Cooling-Off Period

If you feel you need a break from gambling but do not wish to permanently close your account, you may request a temporary cooling-off period of 24 hours, 7 days, or 30 days. During this period, you will be unable to log in or access your account. Contact customer support to request a cooling-off period.

10. Governing Law and Dispute Resolution

10.1 Applicable Law

These Terms & Conditions shall be governed by and construed in accordance with international gaming law and the laws of the jurisdiction in which 99jitu is licensed and regulated. Where local Indonesian law imposes stricter requirements, those requirements shall apply.

10.2 Dispute Resolution Process

In the event of any dispute arising from your use of 99jitu services, you agree to first contact our customer support team to seek an amicable resolution. Most disputes can be resolved quickly through direct communication. If the issue cannot be resolved through customer support, you may escalate the matter to our compliance team for formal review.

10.3 Arbitration

Any disputes that cannot be resolved through our internal complaint process shall be subject to binding arbitration in accordance with the rules of the arbitration body designated in our licensing jurisdiction. The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding on both parties.

10.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive the right to participate in any class action lawsuit or class-wide arbitration against 99jitu.

11. Contact Information and Support

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact our customer support team:

  • Email: [email protected] (monitored 24/7)
  • Live Chat: Available 24/7 directly on our website
  • WhatsApp: Contact customer support for our dedicated WhatsApp support number
  • Telegram: Contact customer support for our official Telegram support channel
  • Response Time: We aim to respond to all inquiries within 1 hour during business hours and within 4 hours outside business hours

Complaints and Formal Inquiries: For formal complaints or regulatory inquiries, please email [email protected] with the subject line "Formal Complaint - [Your Account ID]". Our compliance team will review your case and respond within 5 business days.

Changes to Terms & Conditions

99jitu reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page. The "Last Updated" date at the top of this document indicates when changes were last made. Continued use of our services after changes have been posted constitutes your acceptance of the revised terms.

Your Responsibility: It is your responsibility to review these Terms & Conditions periodically for updates. We recommend checking this page before each gaming session to ensure you remain informed of any changes.

Have Questions About Our Terms?

Our support team is available 24/7 to answer any questions or clarify any aspect of these Terms & Conditions.

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